Quotebird Help

AI and your privacy

What Quotebird sends to its AI provider for drafts and help questions, what it never does with your data, and how to turn AI off.

In the app: Settings → AI drafts and Help assistant

What’s sent, and when

Only when you ask for a draft, Quotebird sends OpenAI:

  • that job’s photos (up to 5), your note and your voice note;
  • your trade and country;
  • the names and units of your price book items, so it can suggest lines from your own list.

It sends back suggested lines, quantities and assumptions. It never sets a price. Prices come from your price book.

What happens to it

  • OpenAI doesn’t train its models on it.
  • OpenAI keeps it for no more than 30 days to check for abuse, then deletes it.
  • We don’t use your quotes, photos or notes to test or tune AI ourselves.
  • It may be processed outside the UK and EU, under standard contractual clauses.

Your choice

The first time you ask for a draft, Quotebird asks Send photos and notes to OpenAI? You can turn AI drafts off any time in Settings → AI drafts; quotes it already drafted keep their items. You can always write quotes yourself.

Photos can show your customer’s home, so take only what the job needs. If you use AI drafts, tell your customers.

On your request link, the customer chooses. If you use AI drafts, the page asks them, in a box that starts unticked, whether their photos and description may go to OpenAI for a draft. Only if they tick it does their request go to OpenAI, as above.

The help assistant

When you ask the help assistant a question (Settings → Help), Quotebird sends OpenAI your question, up to three earlier questions and answers from the same conversation, and these help pages. It never sends your customers, quotes or invoices.

The first time, the app asks Send your questions to OpenAI? OpenAI handles your questions as it does drafts: no training, deleted within 30 days. We keep your questions for 30 days to see what these pages are missing. You can turn the assistant off in Settings → Help assistant. Don’t put your customers’ details in a question.

The full details are in our Privacy Policy.

All topics