Quotebird's share and Stripe's fee

A card payment your customer makes through Quotebird has two fees, both taken from that payment:

• Stripe’s card fee, which Stripe charges you directly. See it in your Stripe dashboard.
• Quotebird’s share: 1% of each payment on the Standard plan, 0.5% on Pro. Without a plan, or after it ends, it’s 1%.

The share is rounded down to the cent, so the odd cent is always yours. Your subscription is separate and is paid through the App Store or Google Play.

Cash, cheque and transfer payments you record yourself carry no share.

Where you see it

On the plans screen, on Get paid online, when you take a card with Tap to Pay, and on each card payment under Quotebird’s share. Your customer doesn’t see it.

Refunds

Refund in Quotebird and we refund our share too, in proportion to what you give back. Stripe doesn’t give back its own fee.

Our share isn’t given back when:

• you refund from your Stripe dashboard instead of in Quotebird;
• the customer’s bank takes the money back in a chargeback.

See Refunds.

Letting customers pay the card fee

Let customers pay the card fee shows as Coming soon. It will be offered only where it’s allowed: in the US outside California, Connecticut, Massachusetts and Maine, and in Canada outside Quebec, on credit cards only.